Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our tech assistance staff is on duty round the clock to take care of all of your current service questions. Every ticket you submit to us shall be taken care of within no more than 60 minutes. If your case demands the assistance of an admin, we are going to send the ticket to the technician in charge and will let you know that the case will soon be resolved.

  • Top quality support service

  • Professional Client Help Service

  • Our tech assist crew is going to be on duty for you 24x7 to to respond to all service demand tickets that you send. We offer tech support for all the software that are pre–configured on your machine. These include our in–house built Control Panel, the preferred OS as well as the server admin panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Control Panel that is offered totally free along with your virtual server, you can easily find a practical Help zone, consisting of all that you should be informed on when working with your web–sites and software. We have included a wide range of how to content articles and video courses that demonstrate the basic website supervision responsibilities in an understandable fashion.