1 hour ticket response
Timely support is our principal priority and this is why we’ve got a team of seasoned techs who are ready to provide a prompt reply to any question that you could possibly have. Simply post your trouble ticket from the Control Panel and we will reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute ticket response time.
A Premium Customer Service
We have a team of web hosting support technicians who are ready to respond to all your inquiries anytime you are in need of help. The vast majority of our support engineers have many years of experience in the Linux hosting packages arena, which suggests that you can constantly count on swift and accurate answers to your questions.
An Easy–to–Browse Help Section
In the Control Panel you can find an easy–to–navigate Help section where you can find quick tips on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. library, see more hints in the web hosting account administration articles or watch the instructional video tutorials.