A User–Friendly Help Section
You can find almost all the answers to your questions in the intuitive Help Center integrated into Domainance’s Control Panel. It features a huge database with frequently asked questions and in–depth instructional articles written by our accomplished client support staff.
Tutorial Video Clips
For those who’d rather learn how to sort out a commonly experienced issue by watching a training video, we have added a compilation of video tutorials to our Control Panel. All the tutorials are concise and easy to grasp. They offer you step–by–step presentations of various site management actions.
A One–Hour Response Time Guarantee
All semi–dedicated servers are backed up by a round–the–clock help desk support service and include a one–hour support ticket response time guarantee. Our well–trained techs will be at your disposal 24/7 and will remedy any problem that you might stumble upon within maximum 1 hour after the tech support ticket submission. In the majority of instances, a reply will be provided to you in less than twenty minutes.