Phone Support in Hosting
Since we have live phone support 14 hours per day, you can call us and speak with one of our customer support agents to learn more about all Linux hosting packages that we supply and make sure that our servers match the system requirements for your websites prior to you buying anything. For your convenience, we have telephone numbers on 3 continents so that you'll be able to call the one closer to you - in the U.S.A., the UK or Australia. In case you're already a customer, you can call about general and billing issues, and even about some technical ones. If the issue is strictly technical or it can take more time to investigate, you'll have to go through our ticketing system, that will enable both you and our tech support team to keep track of the info provided by either side.
Phone Support in Semi-dedicated Hosting
When you want more information about the Linux semi-dedicated hosting that we provide, you have the option to call one of the three support phone lines that we have around the world - in the United States of America, Great Britain and Australia. By doing this, you're able to check ahead of time whether our solutions are appropriate for your web sites. If you're already our customer and you have a semi-dedicated account, you're able to contact us on the phone for 14 hours a day about any kind of billing or common issues. For strictly technical troubles you are able to take advantage of our ticketing system so as to communicate with our tech support because someproblems simply need extra time to be dealt with, still we can assist you on the phone with many minor technical issues as well, saving you time and efforts.