Irrespective of the fact that the web hosting service offered by the different companies is almost the same, every provider has their own platform with its own modifications and ways to execute specific procedures. That’s why, an immense knowledge base will be extremely useful both for people with little or no experience and for technically knowledgeable individuals who will eventually discover how given operations are carried out, but will waste time in the process. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, sparing users loads of time and effort. The outcome is gladder customers, as they can effortlessly find the info they require, and considerably less work for the tech support staff representatives, because usually the vast majority of the queries and problems that clients have got are already listed in the knowledge base. Provided that the articles are expertly written and cover more topics, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

If you order a hosting plan through our company, you will get access to our thorough online help documentation where you will see info about practically everything associated with our hosting plans. The topics encompass anything from how to create an email account on your smartphone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp fashion and include detailed manuals on how to perform a given task within your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns web applications on your desktop PC. The complete collection of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a certain Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you’ll be able to learn virtually everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer a rich online article repository where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we’ve acquired from our customers throughout the years and, hence, our articles touch upon particular issues that you may face and present the easiest means of correcting them, for instance getting a 500 Internal Server Error message or not being able to send e-mails from your PC even though you have the right SMTP server settings. The articles are available in each section of the Control Panel and you can check them whenever you want. They can help you extend your knowledge not only about our services, but also about the hosting service as a whole, as they contain in-depth guides and general information such as what cron jobs or file permissions are.