Q: Why should I transfer my site? What does web site migration consist of?
A: The website migration service that we are offering is free of cost (within a certain limit). We will move your site(s) to our high–performance cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can result in lost data and undesirable network downtime. That’s the reason why we will accomplish all that for you for free!We have competent administrators whose sole responsibility is to make certain that your web site works precisely as it did on your previous hosting platform. Our administrators are experts in transferring custom–made websites, as well as websites that are based on popular web apps like WordPress and Joomla™.
Q: Website migration sounds like lots of work. How long will it take?
A: While we cannot give you a precise ETA, since there are many variables, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to move your website within 48 hours, and in certain cases – within 24 hours (if the website content is not large).
Q: Do you require something from me before you begin transferring my website?
A: We will require the login information for your current web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My present hosting account has sensitive data inside. How can I rely on you?
Q: Will there be any downtime for my website?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the transfer is complete, we will ensure that everything is functioning correctly and that the integrity of your data is not jeopardized prior to notifying you that the migration is done. Then we’ll explain to you how to transfer the domain to your hosting account with us and how to update the DNS resource records.
Q: Will my current web hosting provider need to provide any info/assistance?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–driven web hosting platform so long as we can receive access to the Control Panel and there’s FTP access available.The only web sites that we cannot migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.